Privacy Policy

Introduction

TaskHawk Systems, LLC ("we," "us," "our," or "TaskHawk") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, platform, services, and applications (collectively, the "Services").

Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our Services. This includes:

• Account information: name, email address, company details, and authentication credentials
• Communication data: messages, feedback, and customer support interactions
• Usage data: how you interact with our Services, including tool usage patterns and API calls
• Technical data: IP address, browser type, device information, and logs
• Enterprise data: data you upload or process through our platform (subject to your data processing terms)

We also collect information automatically when you access our Services through cookies, analytics tools, and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our Services
• Authenticating your identity and securing your account
• Processing transactions and sending related communications
• Sending marketing, promotional, and service updates (with your consent)
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations and resolving disputes
• Protecting against fraud, security threats, and unauthorized access

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We use Microsoft Azure and other vendors to operate our platform. Your data is processed according to their data protection terms.
• Law Enforcement: We may disclose information when required by law or to protect our legal rights.
• Business Partners: With your consent, we may share information to provide integrated services.
• Aggregated Data: We may share de-identified, aggregated analytics with partners and the public.

Data Security

TaskHawk implements comprehensive security measures to protect your information. All data transmitted to and from our Services is encrypted using industry-standard TLS encryption. Data at rest is encrypted using AES-256 encryption. Our infrastructure is hosted on Microsoft Azure with multi-region redundancy, network isolation, and access controls. We conduct regular security audits and vulnerability assessments.

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request correction of inaccurate information.
• Deletion: You can request deletion of your data, subject to legal retention requirements.
• Portability: You can request your data in a machine-readable format.
• Opt-out: You can unsubscribe from marketing communications at any time.

To exercise these rights, contact us using the information provided in the Contact Us section.

Data Retention

We retain your personal information for as long as necessary to provide our Services, fulfill your requests, and comply with legal obligations. When you delete your account, we will securely delete your data within 30 days, except where longer retention is required by law.

International Data Transfers

TaskHawk operates in the United States and processes data through Microsoft Azure datacenters. If you are located outside the US, your information will be transferred, stored, and processed in the United States, which may have different data protection laws than your country of origin. By using our Services, you consent to such transfers.

Children's Privacy

Our Services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take appropriate steps to delete such information and terminate the child's account.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date and, if the change is significant, by other means such as email. Your continued use of our Services following such notice constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at: